1win Rules and Conditions
Here, you can see how the relationships between you and 1win ET are held, how the rules for placing bets are set, and how payments are handled. The registration on the site means full agreement with all the required rules. If you do not agree to the rules, you have to immediately close the site.
Core Principles and Rules
All bets are calculated strictly based on data from the processing centre. When winnings are credited, the player is required to verify the accuracy of the calculation; if there is a disagreement, the player must submit a claim within 10 days, specifying the account number, date, outcome, and reasons for the dispute. The 1win reserves the right to change the terms of accepting bets, odds, and limits at any time, but the terms remain the same for bets already placed. If there is an obvious technical error by staff in the odds or team names, bets are voided and settled at odds of 1. The same applies if a player is suspected of having knowledge of the match outcome at the time the bet was placed or of participating in match-fixing. The English version of this agreement is the official version, and any translations are for informational purposes only.
Framework for Placing and Setting Bets
The bets are accepted according to the current line of events before they actually happen, live betting excluded. The placed bets cannot be changed or cancelled. The maximum limits and odds can be limited or increased by 1win personally for you without explanation. The amount of the bet is taken from the balance and cannot exceed the amount you currently have on your balance. If the match is rescheduled for more than 72 hours, the bets for unmanaged events are nullified with the odds of 1. In case of a mistake in the calculation, the balance is recalculated.
Strict Limitations and Prohibited Actions
On the website, it is strictly forbidden to play if you are not 18 years old. In some countries, gambling is prohibited by law, which means you are the one responsible for all the risks. You cannot use VPN in order to get access to the site, and proxy servers and other programs are also not allowed.
1win does not accept players from various countries, including the USA, Great Britain, France, the Netherlands, Germany, Ukraine, and other countries. If you are an athlete, coach, judge, or a worker at a bookmaker, you cannot place bets as well. Any lie, creating multiple accounts for one person, as well as using bots, is also prohibited.
Account Registration Requirements
To access all the games and features on the site, you need to create a profile. You can do this via a quick one-click 1win registration or by filling out a form where you’ll need to provide your email address, password, name, phone number, and date of birth. You must provide only your real information and a valid email address. If your phone number, name, or other details change, you must update them immediately in your account settings. If you provide false information or use someone else’s details, your account will be temporarily suspended or permanently blocked.
Security Protocols and AML Verification
1win fights money laundering and schemes. All the money that you deposit into your account should be earned in a fair way. It is strictly forbidden to use the money from other cards or wallets that do not belong to you, even if they belong to your friends or relatives.
If you choose to withdraw a big amount of money, starting from 500$, or start using a different bank card, you will be asked to provide some documents. You will need to send a photo of your passport, as well as photos of the card from both sides.
Payment Processing
When you deposit or withdraw money, the following rules apply:
- As soon as you make the payment, you agree to the amount, commission, and tax. The payment is then confirmed, and you cannot request the bank to return it back;
- In order for the withdrawal to be available, you should first wager the bonus money if you have it. You cannot just deposit money and instantly withdraw it without playing;
- If you withdraw a small amount, no more than 50$, the money will appear in an hour or less. If the amount is bigger, the withdrawal can take up to 5 days;
- You cannot exchange money in different currencies, and you can’t exchange fiat money for cryptocurrencies.
Customer Data Management and Privacy
All your personal data is collected and stored according to the Privacy Policy rules. 1win uses your information only so that your account works as intended, and the payments are done as they should. 1win will not give or sell your personal data to third parties. Access to them is only given to employees of 1win and the payment systems that transfer your money.
Terms of Bonus Wagering and Abuse Prevention
Each 1win bonus has its own wager. In other words, the bonus money has to be used in the games a certain number of times. All the rules for each bonus are explained in detail on the special page. If you get the bonus for signing up without a deposit, you cannot withdraw the money from it before you deposit real money.
The bonus money is used only when your actual balance runs out. You cannot use multiple bonuses at once, as only one active bonus for the casino and one for sports is available at a time. If you try to fool the system, like using multiple accounts for bonuses, 1win has the right to cancel all the bonuses and take away all the bonus winnings.
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